Delivery Charges

Normal Delivery at $50, Express Delivery within 7 days at $80.

Self Collection:

For small item: Lifestorey Showroom at Marina Square
For bulky item: Lifestorey Warehouse at 130 Joo Seng Road

Delivery Service and timeslots

Our business working days are from Mondays to Fridays, 9am – 6pm, excluding public holidays and weekends.

After you’ve placed your order, a confirmation email will be sent to you on the next business working day. Confirmation for all orders after 6pm on Fridays will be sent on the following Monday.

After we’ve confirmed the order, our Customer Care Team will contact you to arrange for a delivery.

Not present to receive delivery

To better facilitate shipping and to ensure that you receive your items on time, you can let us know the preferred day/time for delivery. Please inform us at least 3 days before the scheduled delivery date if you would like to reschedule your delivery.

In the event if you are not present to receive the delivery at the stipulated date and time, a redelivery charge of $20.00 will be incurred to reschedule a different date.

Delivery must be taken no later than two (2) months from the date of the sales order or on the arrival of goods into Marquis Furniture Pte. Ltd.’s warehouse. Marquis Furniture Gallery Pte. Ltd. shall store the goods for a further two (2) months at a fixed fee. Marquis Furniture Gallery Pte. Ltd. reserves the right to forfeit the deposit paid and dispose of goods if delivery is not taken after the above four (4) months period.

Marquis Furniture Gallery Pte. Ltd. reserves the right to change the delivery date and/or cancel the sales order in any circumstances beyond its direct control. These circumstances include delay due to customs clearance issues, shipwreck, malfunctions at the principal’s factory, discontinuance of product by the principal, and any other shipping delay.

Additional Services & Charges

The prices stated on the order are for delivery within Singapore without any additional packing. Request for additional packing for export or any other reason shall be subject to additional charges to be determined by Marquis Furniture Gallery Pte. Ltd, please contact our customer service support before confirming your order in this circumstance.

Marquis Furniture Gallery Pte. Ltd reserves the right to levy additional charges to the buyer in the event that additional costs are incurred for delivery. These charges include but are not limited to the use of a crane to lift the goods into place and extra labor needed to carry goods manually up the stairwell.

Buyer will pay any additional tariffs or duties that are levied by the authorities.

All outstanding balances on the order must be paid before the date of delivery. Marquis Furniture Gallery Pte. Ltd reserves the right to levy additional delivery charges in the event that the clients’ place is not ready to receive the goods when delivered.

Payments can be made by cash, cheque, credit card, bank transfer, or PayNow to Marquis Furniture Gallery Pte. Ltd.’s corporate account. All cheque payments must be crossed and made out to Marquis Furniture Gallery Pte. Ltd.